If you have any questions, please contact us at the email address below and we will answer you as soon as possible.
Support email ：firstname.lastname@example.org
Our company regards user information security and privacy protection as their own "lifeline".
We adhere to
the concept of "all based on user value", committed to enhance the transparency of information
enhance your ease of information management, to protect your information and communication security.
We strictly abide by the laws and regulations, follow the following principles of privacy protection, to provide you with a more secure and reliable service:
Safety and reliability: we do our best to prevent your information from leaking, damaging and losing through reasonable and effective information security technology and management process.
Selections: we provide you with convenient information management options so that you can make the right choices to manage your personal information.
Protection of Communication Secrets: we strictly abide by laws and regulations, protect your communication secrets, and provide you with secure communication services.
Reasonable necessity: in order to provide you and other users with better services, we collect only the
Clarity and transparency: we strive to introduce privacy policies to you using simple and understandable
so that you can clearly understand how our information is handled.
Privacy protection into product design: we in the product or service development of each link,
product, design and other factors, into the concept of privacy protection.
What information we collect;
The purpose for which we collect information;
about the way we collect and use the information so that you can better understand our services and make
If you use our services, you agree with what we have stated in this policy. Unless otherwise agreed, the
in this policy have the same meaning as those in the Service Agreement.
If you have any questions, please contact us.
I. the information we collect
We only collect the necessary information to realize the function of the product according to the
legality, legitimacy and necessity.
The information you offer when using our service
1.1.1 the information you fill in when you register your account.
For example, the nickname and cell phone number you fill in when you are in the account.
1.1.2 the information you upload when using the service.
For example, the image you upload while using.
1.1.3 the information you submit through our customer service or when you participate in the events we
For example, the questionnaire you fill out when you participate in our online activities may contain
such as your name, phone number, home address, and so on.
Some of our services may require you to provide specific personal sensitive information to implement
functions. If you choose not to provide this kind of information, you may not be able to use specific
the service normally, but it will not affect other features in the service. If you provide your personal
information on your own initiative, you agree that we will process your personal sensitive information
with the purpose and manner stated in this policy.
The information we get when you use the service
1.2.1 log information. When you use our service, we may automatically collect relevant information and
store it as
service log information.
(I) equipment information. For example, information such as device model, operating system version,
identifier, battery, signal strength, and so on.
(2) Software information. For example, the version number of the software, browser type. We collect
about the mobile applications and other software you use to ensure the security of the operating
environment or the
need to provide services.
(3) IP address.
(4) Service log information. For example, information you search for, view, fail service information,
and so on while using our service.
(5) Communication log information. For example, the account, the time, and the length of time you used
to communicate with.
1.2.2 location information. When you use location-related services, we may record the location
information of your
device in order to provide you with related services.
(1) when you use the service, we may obtain your geographic location information through IP address,
GPS, WiFi or
(2) the information provided by you or other users when using the service may contain information on
geographical location, such as the location information you may include in the account information you
geographic indication information contained in the photos you or others share;
1.2.3 other relevant information. To help you make better use of our products or services, we collect
information. For example, we collect friend list, group list information, voiceprint feature value
make sure that you can contact someone you know when you use our service, if you choose to turn on the
address Book feature, we may encrypt your contact's name and phone number and collect only encrypted
Other users share information that contains your information
Information obtained from third-party partners
We may have access to information that you generate or share when using third-party partner services.
the user agreements or privacy policies for third-party partner services.
II. How we use the information gathered
We strictly abide by the provisions of the laws and regulations and the agreement with the user, the
collected will be used for the following purposes. If we use your information beyond the following
purposes, we will
explain it to you again and obtain your consent.
To serve you.
Meet your personalized needs. For example, language settings, location settings, personalized help
Product development and service optimization. For example, when our system fails, we record and analyze
information generated when the system fails to optimize our services.
Security. For example, we will use your information for authentication, security precautions, anti-fraud
archiving backups, customer security services, and so on. For example, the security software you
download or install
detects malicious programs or viruses, or identifies fraud information for you.
Recommend information that you may be interested in, etc.
Evaluate and improve the effectiveness of our advertising and other promotional and promotional
Management software Such as software upgrades.
We invite you to participate in the investigation of our service.
In order to give you a better experience, improve our services or other uses that you agree to, subject
relevant laws and regulations, we may use the information collected through certain services for our
For example, use your information when using one of our services to present you with personalized
advertising in another service, for services such as user research, analysis, and statistics.
To ensure the security of our services and help us better understand how our application works, we may
relevant information, such as, The frequency of your application, failure information, overall usage,
data, and source of your application. We will not combine the information we store in the analysis
software with the
personal identity information that you provide in your application.
How do we use Cookie and related technologies
We or our third party partners may gather your information by placing secure Cookie and related
order to provide you with a more personalized user experience and service. We will strictly require
partners to comply with the relevant provisions of this policy.
You can also manage Cookie through browser settings. Note, however, that if you disable Cookie, you may
not be able
to enjoy the best service experience, and some services may not work properly. For more information
IV. Information you share
You can share your information with your friends, family and other users through our service. Please
note that this
may contain sensitive information such as your personal identity information, personal property
information, and so
on. Please consider carefully the disclosure of your personal sensitive information.
You can control the scope of your information sharing through the privacy settings in our service, or
you can delete
the information you share publicly through the settings in the service or the guidance we provide. Note,
that this information may still be stored independently by other users or non-associated third parties
that are not
under our control.
How do you manage your own information
You can access, modify, and delete the registration information and other personal information you
using our service, or you can contact us in accordance with the notification guidelines. The scope and
which you access, modify, and delete personal information will depend on the specific services you use.
if you want to stop sharing your geographic location information when using geographically related
services, you can
stop sharing via mobile location shutdown, software and hardware service providers and communication
providers It is recommended that you read the guidelines carefully.
We will collect and use your information only for the purpose of realizing the functions of our products
as stated in this policy. If you find that we violate the provisions of the law, administrative
regulations or the
agreement of both parties to collect and use your personal information, you can ask us to delete. If you
we collected and stored your personal information error, you can also ask us to correct. Please contact
the contact information specified in this policy.
When you access, modify, and delete relevant information, we may require you to authenticate for the
Please understand that due to technical limitations, legal or regulatory requirements, we may not be
able to meet
all your requirements, we will reply to your request within a reasonable time.
VI. Information we share
We strictly restrict the sharing of information in accordance with the provisions of laws and
regulations, such as:
With your prior consent, we may share your personal information with third parties;
For external processing purposes only, we may work with third-party partners (third-party service
contractors, agents, advertising partners, application developers, etc., for example, Communication
providers that send e-mail or push notifications on our behalf, map service providers that provide
for us) (they may not be located in your jurisdiction) to share your personal information, Let them
above information for us in accordance with our instructions, privacy policies and other relevant
and security measures and use it for the following purposes:
6.2.1 provide you with our services;
6.2.2 achieve the purposes described in the section "how we use the information collected";
6.2.3 fulfil our obligations and exercise our rights under our Service Agreement or this Policy;
6.2.4 understanding, maintenance and improvement of our services.
If we share your information with the above third party, we will use encryption, anonymous processing
means to protect your information security.
With the continuous development of our business, when mergers, acquisitions, asset transfers and other
result in the sharing of your personal information to third parties, we will inform you of the relevant
circumstances through push notices, announcements, etc. Continue to protect or require new managers to
protect your personal information in accordance with laws and regulations and no less than the standards
We will use the information collected for big data's analysis. For example, we use the information
analyze the formation of city thermal maps or industry insight reports that do not contain any personal
We may open and share with our partners statistically processed identity-free information on how users
services or inform the public about the overall usage trends of our services.
We may disclose your personal information for the following purposes:
6.5.1 Compliance with applicable laws and regulations, etc.;
6.5.2 Compliance with the provisions of court decisions, rulings or other legal proceedings;
6.5.3 Compliance with the requirements of the relevant governmental authority or other statutory
6.5.4 We have reason to believe that there is a need to comply with relevant provisions, such as laws
6.5.5 for the implementation of the relevant service agreement or this policy, for the protection of the
interest, A reasonable and necessary use for the protection of the personal or property safety or other
rights and interests of our customers, us or our affiliates, other users or employees.
VII. Information we may send you
When you are using our service, we may send you an email, SMS, message, or push notification. You can
unsubscribe on your device, as we have suggested.
Notices relating to services
We may make service announcements to you when necessary (for example, when a service is suspended
because of system
maintenance). You may not be able to cancel these service-related announcements that are not advertising
VIII. Location and duration of storage of information
Location where information is stored
We abide by the laws and regulations and store the personal information collected in the territory.
Duration of storage of information
In general, we reserve your personal information only for the shortest time necessary to achieve our
However, it is possible to change the storage time of personal information in accordance with the
the law in the following cases:
8.2.1 for compliance with applicable laws and regulations, etc.;
8.2.2 to comply with the provisions of court decisions, rulings or other proceedings;
8.2.3 in order to comply with the requirements of the relevant governmental authority or statutory
8.2.4 We have reason to believe that there is a need to comply with relevant provisions, such as laws
8.2.5 for the implementation of the relevant service agreement or this policy, for the protection of the
interest, Such use as is reasonably necessary to protect the personal and property safety or other
lawful rights and
interests of our customers, us or our affiliates, other users or employees.
When our product or service ceases to operate, we will notify you in the form of, for example, push
announcements, etc., and delete or anonymize your personal information within a reasonable period of
IX. Information security
We provide appropriate security for your information to prevent its loss, improper use, unauthorized
We strictly abide by laws and regulations to protect users' communication secrets.
We will use a variety of security measures within a reasonable level of security to ensure the security
information. For example, we use encryption techniques (for example, TLS, SSL), anonymous processing,
and so on to
protect your personal information.
We have established specialized management systems, processes and organizations to ensure information
example, we strictly restrict the scope of access to information, requiring them to comply with their
confidentiality and to conduct reviews.
If personal information disclosure and other security incidents occur, we will initiate emergency plans
the expansion of security events, and to push notifications, announcements and other forms to inform
We may use your relevant information to provide you with more relevant advertising on relevant websites,
applications and other channels. You can learn more about advertising pages.
Xi. Protection of minors
We attach great importance to the protection of minors' personal information. According to the
relevant laws and
regulations, if you are a minor under 18 years of age, you should obtain the prior consent of your
parents or legal
guardians before using our services. If you are the guardian of a minor, if you have any questions about
personal information of the minor under your guardianship, please contact us through the contact
information in part
XII. Scope of application
This policy is applicable to all our services. But some services have their own specific privacy
statements that more specifically state how we handle your information in that service. If this policy
inconsistent with the privacy guidelines / statements of a particular service, please refer to that
privacy guideline / statement.
Please note that this policy does not apply to services provided by other companies or individuals. For
log on to services provided by other companies or individuals by using your WeChat account.
to read its
If you have any questions about this policy or other related matters, please contact us. You may also
fill in the
relevant information and send your questions to the Dataprivacy@yy.com or to the following address, in
with the guidelines we provide:
Add: data and Privacy Protection Center, Science & Technology Center, Nanshan District Science and
Park, Shenzhen City, Guangdong Province, China.
Zip code: 518000
We will review the issues as soon as possible and respond to them within 30 days of authenticating your
We may revise the policy in due course. If these changes result in a material derogation from your
rights under this
policy, we will notify you before the change takes effect by notifying you in a prominent position on
sending you an email, etc. In that case, if you continue to use our services, you agree to be bound by
Last revision date: 13 June 2018